Careers

United Mission for Relief & Development (UMR) is a registered 501(c)(3) nonprofit organization focused on providing disaster relief and recovery services to the underserved both domestically in the U.S. and internationally across the globe. We hope you’ll join us in our efforts to make a significant impact in the lives of millions around the world.

Current Openings

Job Title: Web Developer
Location: HQ – Washington, DC
Manager: Marketing Manager

About UMR:
United Mission for Relief and Development (UMR) is a registered 501(c)(3) non-profit organization based in Washington, DC. We are one of the fastest growing NGOs in the country, with a focus on relief and developmental needs globally and domestically

Web developers need a combination of graphic design skills and technical computer skills that will allow them to create particular designs on web pages. In addition to looking nice, websites need to be functional and secure. It is the responsibility of the web developer to create such a site that meets the requirements of our organization.

We are looking for a skilled web developer who will be responsible for developing and/or designing websites for our organization.

The role is responsible for designing, coding and modifying websites, from layout to function and according to our specifications. Strive to create visually appealing sites that feature user-friendly design and clear navigation.

Responsibilities:

  • Website and software application designing, building, or maintaining.
  • Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.
  • Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.
  • Directing or performing Website updates.
  • Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
  • Editing, writing, or designing Website content, and directing team members who produce content.
  • Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.
  • Backup files from Web sites to local directories for recovery.
  • Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction.
  • Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.
  • Determining user needs by analyzing technical requirements
  • Incorporate multi-lingual website
  • Ensure Website Accessibility

Qualifications:

  • Bachelor’s degree in Web development or related field, or relevant experience.
  • Solid knowledge and experience in programming applications.
  • Proficient in JavaScript, HTML, CSS.
  • Proficient in My SQL.
  • Dedicated team player.
  • Ability to thrive in a fast-paced environment.
  • Solid ability in both written and verbal communication.
  • Knowledge of programming language and technical terminology.
  • Able to develop ideas and processes and clearly express them.
  • High degree of independent judgment.
  • Able to solve complex problems.

Languages:
Verbal and written English is required, and Arabic is preferred.

Standards of Professional Conduct:
The UMR organization and UMR workers must adhere to the values and principles outlined in the UMR – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the UMR operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Equal Opportunity:
UMR is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

Job Type: Part-time

How to apply:
For the application to be considered, please submit: Resume & Website Portfolio to: hr@umrelief.org.

Please include “Web Developer” in the email title

Job Title: Social Media Specialist
Location: HQ – Washington, DC
Manager: Marketing Manager

About UMR:
United Mission for Relief and Development (UMR) is a registered 501(c)(3) non-profit organization based in Washington, DC. We are one of the fastest growing NGOs in the country, with a focus on relief and developmental needs globally and domestically.

We are looking for a talented Social media specialist to create and maintain a strong online presence for our organization. Your role is to implement online marketing strategies through social media accounts.

If you are a tech-savvy professional with an interest in communicating with donors as well as promoting our mission through online channels, we would like to meet you.

As a Social media specialist, you will develop original content and suggest creative ways to attract more followers and promote our organization. Ultimately, you should be able to increase web traffic and customer engagement metrics aligned with broader marketing strategies.

Responsibilities:

  • Research audience preferences and discover current trends
  • Create engaging text, image and video content
  • Design posts to sustain readers’ curiosity and create buzz around new products
  • Measure web traffic and monitor SEO
  • Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
  • Facilitate online conversations with donors and respond to queries
  • Report on online reviews and feedback from customers and fans
  • Develop an optimal posting schedule, considering web traffic and customer engagement metrics
  • Oversee social media accounts’ layout
  • Suggest new ways to attract prospective customers, like promotions and competitions
  • Form and maintain relationships with influencers
  • Draft press releases, pitches, case studies, white papers, and media summaries
  • Build relationships with new media contacts and maintain relationships with existing contacts
  • Manage media requests in a timely and professional manner
  • Pitch story ideas and content to media
  • Ensure all communication is cohesive with the brand image
  • Track and analyze media coverage to inform future campaigns

Requirements:

  • Proven work experience as a Social media specialist
  • Expertise in multiple social media platforms
  • In-depth knowledge of SEO, keyword research and Google Analytics
  • Ability to deliver creative content (text, image and video)
  • Familiarity with online marketing strategies and marketing channels
  • Ability to gasp future trends in digital technologies and act proactively
  • Excellent communication & writing skills
  • Multitasking and analytical skills
  • Graphic Design Skills

Qualifications:

  • Bachelor’s degree in marketing, communications, journalism, public relations, or related field
  • 1-3 years experience with B2C social media marketing or content development
  • Direct experience using social media management tools (Hootsuite, Sprinklr)
  • Experience with Microsoft Office
  • Experience with Adobe Creative Cloud or equivalent digital media editing tools a plus
  • Experience in non-profit marketing is a plus
  • Strong oral and written communication skills

Languages:
Verbal and written English is required, and Arabic is preferred.

Standards of Professional Conduct:
The UMR organization and UMR workers must adhere to the values and principles outlined in the UMR – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the UMR operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Equal Opportunity:
UMR is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

Job Type: Full-time

UMR offers:

  • Full package medical, vision and dental
  • 401K plan matching
  • Public transportation benefits
  • Annual reimbursement for job related accredited continued education, courses and professional certificates.

How to apply:
For the application to be considered, please submit: Resume and Portfolio to: hr@umrelief.org.

Please include “Social Media Specialist” in the email title

Job Title: Communications Associate
Location: HQ – Washington, DC
Manager: Operations Manager

About UMR:
United Mission for Relief & Development (UMR) is a global nonprofit organization focused on providing disaster relief and recovery services to the underserved both domestically in the U.S. and internationally across the globe. Our mission is to help underserved and marginalized communities build their capacity toward resilience, focusing on health, recovery and food security services.

UMR is looking for an experienced Executive Communications Associate to lead communication efforts for our organization. You will be responsible for creating, driving, and managing all internal and external communications while working closely with the Executive team, including the President & CEO. You will create a plan that includes thoughtful and strategic messaging that aligns with our organizational values and mission, among other responsibilities. The ideal candidate will take initiative and have a mixture of content creation experience, research experience, excellent writing and grammar skills, and be well informed and up to date on current events related to our scope of work.

Strategic Planning & Executive Team Liaison

  • Develop external communications plans for the President & CEO that include drafting official statements, talking points, writing speeches, managing social media content, creating public speaking engagement opportunities, and attending advocacy meetings that will increase visibility for the organization
  • Drive the use of the CEO’s leadership voice, internally and externally
  • Work with the Marketing department to ensure smooth collaboration of messaging
  • Work closely with the Programs department to accurately reflect the program data and activities through various media outlets, including our website
  • Lead coordination of media outreach & coverage with media releases, TV/radio interviews, press releases, feature stories, press conferences, etc.
  • Assist with the development and implementation of annual Public Relations plans in consultation with senior management
  • Coordinate photography for/of events, activities, etc. for use in publications, media, etc. and ensure appropriate releases are signed and filed
  • Ensure that UMR is reaching key target audiences to position the organization strategically among elected officials and other key stakeholders
  • Enhance the development and maintenance of internal communication processes and procedures
  • Generate ideas for new ways to drive communications efforts and engagement
    Implementation of Executive Comms Plans
  • Research, write, and edit materials, reports, and articles to be published on behalf of senior leadership across multiple channels
  • Prepare various presentations that promote the messaging of the organization
  • Draft proposed content for social media and other relevant channels; work with marketing department team experts to refine content as needed
  • Manage secure and sensitive information appropriately and in compliance with UMR policies
  • Support UMR’s global offices in delivering local public relations programs that are aligned with UMR’s strategy
  • Provide basic guidance and counsel to drive best practice standards across all communications activities
  • Attend events and speaking engagements with executives as needed
  • Analyze communication effectiveness and revise the appropriately planned communication strategies
  • Perform other job-related duties as assigned

Qualifications:

  • BA required, advanced degree preferred in marketing, public or media relations, communications, or related field with a minimum of 3 years working experience with an Executive in one or more of these areas
  • Exceptional written and verbal communication skills in English; knowledge of Arabic preferred
  • Knowledge about current international affairs, with a focus on the MENA and East Africa regions
  • Knowledge or interest in policy work, with the ability to track and regularly analyze communications with policymakers
  • Highly organized, strong editing skills, attention to detail, results oriented
  • Ability to anticipate, manage, and creatively find solutions to challenges
  • Must be a team player, and work effectively with others
  • Must take initiative

Standards of Professional Conduct:
The UMR organization and UMR workers must adhere to the values and principles outlined in the UMR – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the UMR operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Safeguarding & Ethics:
UMR is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to UMR’s Code of Conduct Policies and values at all times. UMR is in the process to require team members to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Equal Opportunity:
UMR is an equal opportunity employer. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work.

UMR offers:

  • Full package medical, vision and dental
  • 401K plan matching
  • Public transportation benefits
  • Annual reimbursement for job related accredited continued education, courses and professional certificates.

How to apply:
For the application to be considered, please submit: Resume, cover letter, salary history, one professional writing sample, and at least three professional references to: hr@umrelief.org.

Please include “Communications Associate” in the email title

 Description: UMR is looking for fall intern/s to assist us with the planning and implementation of our domestic programs this season. We have a signature, multi-city event we are planning for November and will need assistance with the concept note, budget planning, in-kind donation solicitation, event marketing and recruitment. This will not only be for our HQ event we hold in DC but also for our university chapters’ events around the country.

The Programs Intern/s will be working directly with UMR’s Volunteer Management Coordinator and Operations Manager. The duration of the internship will be from September to December and conclude at the end of the academic semester. All interns are expected to dedicate at least 15-20 hours per week. This position will be hybrid with some days needed in the office. Interns must be able to report to our DC office a couple times each month. A license and vehicle are not required but are strongly preferred for this internship. Some domestic travel will be needed.

Responsibilities: 

  • Assist UMR in planning and preparation for a significant, multi-city event to occur throughout the month of November.
  • Assist with drafting of the concept note and budget for the event.
  • Research and conduct outreach to local businesses and corporations to coordinate in-kind donations for the event.
  • Submission of applications and grants to local corporations and national foundations to secure funding for items needed.
  • Research and assist our chapters with outreach and vetting of partners in their local communities.
  • Market and promote HQ opportunities and events on our volunteers social media account.
  • Web page and volunteer database updating and management as needed.

Position Qualifications:

Required

  • Currently enrolled in undergraduate or graduate program
  • Based in the Washington, DC region. Able to report to the office multiple times a month.
  • Previous programmatic planning or execution experience, preferably with a nonprofit, NGO, or international organization.
  • Excellent verbal and written communication skills in English.
  • Excellent interpersonal skills. Outreach will be a significant portion of the internship to managers, program directors, and volunteers.
  • Results oriented with the ability to meet self-imposed and mandated deadlines.
  • Creativity with a desire to present and try out new ideas.
  • Be a team player and work effectively with others, including UMR staff and external individuals.
  • Be receptive to feedback and willing to make necessary changes or adjustments to your work.

Preferred:

  • Fluency in a second language, preferably Arabic, Urdu, Dari, or Pashto.
  • Technical experience in any of the following: Salesforce, WordPress, Canva. 
  • Previous grant writing/application experience.
  • Social media savvy, experience with Instagram, Facebook, and other platforms.
  • Experience traveling, living, or working in another country.
  • A valid driving license and access to a vehicle.

Commitment:

  • At least 15-20 hours a week from September through December.
  • Start and end date are fluid.

Compensation:

  • This is an unpaid internship opportunity.
  • We are happy to provide academic credit and fulfill any reporting requirements from your institution.
  • We will also provide a transportation stipend for gas and/or public transportation for work-related transit. 

Application: To apply for this internship, please submit a one-page resume and one-page cover letter addressed to the Volunteer Management Coordinator highlighting your qualifications and why you would be a good fit for this opportunity. You can email these documents and any questions you might have about the application to volunteers@umrelief.org. Please do not ask about the status of your application as we will contact you for an interview or when we have finished our review process.

Job Title: Program Officer – East Africa Portfolio
Department: Programs
Supervisor: Program Manager
Location: HQ – Washington DC
FLSA Status: Non-exempt

Summary
Plans, directs, and coordinates activities of designated programs to ensure that goals or objectives of the projects are accomplished within prescribed time frame and funding parameters by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Identifies funding opportunities for existing and potential projects in Eastern Africa region.
  • Helps develop proposals, projects design, budgeting and reporting.
  • Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
  • Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel.
  • Confers with potential project’s technical staff to outline work plan and to assign duties, responsibilities, and scope of authority.
  • Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
  • Reviews status reports prepared by project personnel and modifies schedules or plans as required.
  • Prepares project reports for management, client, or others.
  • Confers with project personnel to provide technical advice and to resolve problems.
  • Coordinates project activities with activities of government regulatory or other governmental agencies.
  • Attends meetings and conferences, and networking with, peer organizations, interaction groups, and potential donors.
  • Updates the senior management on the changes and priorities of funders for the existing and potential projects in the East Africa region.
  • Coordinates with field staff to oversee and monitor the ongoing and future projects.

Supervisory Responsibilities: N/A

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Use of Technology – Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Business Acumen – Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Conflict Resolution – Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience with health, rehabilitation, food security projects is highly preferred.

Education and/or Experience
Master’s degree in international development or equivalent with 2 years’ experience in the same role; or four to ten years related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Swahili language is highly preferred.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Project management software.

Certificates, Licenses, Registrations

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity:
UMR is an equal opportunity employer. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:
UMR is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to UMR’s Code of Conduct Policies and values at all times.

UMR is in the process to require team members to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

UMR offers:
Full package medical, vision and dental
401K plan matching
Public transportation benefits
Annual reimbursement for job related accredited continued education, courses and professional certificates.

How to apply:
For the application to be considered, please submit: Resume, cover letter, salary history, and at least three professional references to: hr@umrelief.org.

Please include “Program Officer – East Africa Portfolio” in the email title.

Job Title: Program Officer – MENA Portfolio
Department: Programs
Supervisor: Program Manager
Location: HQ – Washington DC
FLSA Status: Non-exempt

Summary
Plans, directs, and coordinates activities of designated programs to ensure that goals or objectives of the projects are accomplished within prescribed time frame and funding parameters by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Identifies funding opportunities for existing and potential projects in MENA region.
  • Helps develop proposals, projects design, budgeting and reporting.
  • Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
  • Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel.
  • Confers with potential project’s technical staff to outline work plan and to assign duties, responsibilities, and scope of authority.
  • Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
  • Reviews status reports prepared by project personnel and modifies schedules or plans as required.
  • Prepares project reports for management, client, or others.
  • Confers with project personnel to provide technical advice and to resolve problems.
  • Coordinates project activities with activities of government regulatory or other governmental agencies.
  • Attends meetings and conferences, and networking with, peer organizations, interaction groups, and potential donors.
  • Updates the senior management on the changes and priorities of funders for the existing and potential projects in the MENA region.
  • Coordinates with field staff to oversee and monitor the ongoing and future projects.
  • Familiar with the complexity, dynamics, and robust changes in the MENA region.

Supervisory Responsibilities: N/A

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Use of Technology – Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Business Acumen – Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Conflict Resolution – Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience with health, rehabilitation, food security projects is highly preferred.

Education and/or Experience
Master’s degree in international development or equivalent with 2 years’ experience in the same role; or four to ten years related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Knowledge of Arabic language is highly preferred.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Project management software.

Certificates, Licenses, Registrations

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity:
UMR is an equal opportunity employer. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:
UMR is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to UMR’s Code of Conduct Policies and values at all times.

UMR is in the process to require team members to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

UMR offers:
Full package medical, vision and dental
401K plan matching
Public transportation benefits
Annual reimbursement for job related accredited continued education, courses and professional certificates.

How to apply:
For the application to be considered, please submit: Resume, cover letter, salary history, and at least three professional references to: hr@umrelief.org.

Please include “Program Officer – MENA Portfolio” in the email title.

Job Title: MENA Regional Director
Department: Operations and programs
Supervisor: COO – HQ
Location: Amman – Jordan
FLSA Status: N/A

Summary
United Mission for Relief & Development (UMR) is a global nonprofit organization focused on providing disaster relief and recovery services to the underserved both domestically in the U.S. and internationally across the globe. Our mission is to help underserved and marginalized communities build their capacity toward resilience.

UMR’s main focus is on health, recovery and food security efforts.

UMR is looking to hire MENA Regional Director to oversee UMR’s projects and operations in the Middle East, which serves populations in Yemen, Lebanon, Jordan, Egypt and Palestine.

UMR requires an inspiring leader and shrewd navigator to set the regional vision and steer our future team’s efforts toward ever-improving results for one of the organization’s most complex portfolios.

The Regional Director is the lead regional strategist, skilled at contextual analysis and bringing together the highest quality ideas, expertise, and credible evidence to shape and influence the humanitarian and development agenda. They have a deep understanding of complex crises and are able to operate in the world’s most fragile contexts and most dynamic environments, while driving the region’s momentum forward to create opportunities for transformational change.

  • The RD will have a significant role in building country teams, and transform obstacles into opportunities and realize their goal to achieve greater impact.
  • The RD will ensure we implement programs on scope, on budget and on time, while continually adapting, maximizing resources, and leveraging new approaches and opportunities.
  • The Regional Director is excellent at business development and stakeholder engagement, including with donors, governments, private sector and peer agencies.
  • The RD will be part of UMR’s senior leadership team, the RD is placed to connect the dots: from issues, to people, to managing resources.
  • The RD’s main focus will be on impact, innovation, building countries’ teams, identifying financial resources to expand on programs, and ultimately influence to inspire the regional teams to see beyond the all-consuming day-to-day operations.
  • The RD grows a team and program platform that positions UMR as the organization of choice in the region and beyond.

ESSENTIAL DUTIES:

  • Articulate a compelling vision for the region and help recruit country leaders and support them in setting and implementing a vision and strategy, which is aligned with regional and global organization’s priorities.
  • Identify opportunities for financial and in-kind support for UMR’s main focus programs, such as rehabilitation, food security and health projects.
  • Put creative and innovative ideas to the challenging humanitarian and development issues in a very dynamic region. These ideas will help UMR’s drive to shape unique solutions that attracts donors and serve the beneficiaries with higher impact.
  • Oversee and support the management of future country-level strategic and annual planning, development, implementation, monitoring, evaluation, and administration of our future programs.
  • Contribute to the overall organization’s strategic planning and annual budget processes, working collaboratively as a key member of UMR’s leadership.
  • Connect teams to ideas, partners and resources to drive creative solutions for greater and sustainable impact.
  • Strategically position UMR for new opportunities in the region, prioritizing and managing resources to successfully develop new business.
  • Proactively engage with potential donors to shape a strategy the positions UMR to align with their strategies and funding priorities for areas that UMR could deliver critical services in the region.
  • Help recruit, Country Directors/Program managers, Technical staff to ensure effective programs delivery as well as ensure senior management team structures in each country.
  • Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
  • Maintain high ethical standards and treat people with respect and dignity.
  • Ensure the team culture is positive, transparent and focused on staff wellbeing.
  • Ensures the existence of safety protocols and security needs for UMR’s staff and missions.
  • Responsible for the recruitment, development and mentoring of team members under their supervision.
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Create and sustain a collaborative work environment of mutual respect, where team members strive to do the most ethical and effective work of their lives.
  • Encourage a climate of idea generation, open discourse, and honest communication, creating a trusting, inclusive team.
  • Has open channel of communication with the HQ senior management team.
  • Identify the gaps in the process, and work closely with the CEO and the COO to shape necessary policies and procedures for the global operations.
  • Work closely with current East Africa regional office to collaborate and exchange ideas and potential opportunities.
  • Support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work.
  • Ability to travel up to 30% to the countries in the region to meet with the stakeholders, government agencies, community leaders, potential donors, and to recruit country directors/management staff, as well as prepare for fundraising missions to the region.

EXPERIENCE:

  • MA/S or equivalent in international relations, international development, political or social science management or other relevant field.
  • 5 to 8 years’ field experience in senior management, i.e. Country and/or Regional Director including team management experience, finance and administration; donor relations; and inter/intra-agency communications. T
  • Strong preference given to candidates with prior experience in the MENA region. Fluency in Arabic is a plus.
  • Significant program operations experience including direct “hands-on” skills in program development, strategic planning, fundraising, program implementation and evaluation.
  • Extensive experience in managing both emergency and development programs.
  • Experience managing programs in fragile contexts required.
  • Demonstrated understanding of the critical development issues in the Middle
  • East and significant experience with the challenges of operating programs in the region.
  • Demonstrated proficiency and experience with US, EU, UN, Private Foundations and other public and private donors, government grant and financial management requirements.
  • Exceptional strategy development, with proven program conceptualization and design skills.
  • Successful and proven negotiation, communication, organization, and prioritization skills and experience.
  • Understands the complications of the bureaucracy in the region.

Success Factors:
The Regional Director is a visionary tactician, able to see the big picture and establish broad strategy while being attentive to individual country and program needs and constraints. They understand the geo-political dynamics of the region and the drivers of fragility. They are a skilled communicator, able to develop and grow strong relationships with staff, partners and donors and inspire others to take actions. They must be resolute in achieving regional agency goals while maintaining an ability to adapt and respond to new emergencies and opportunities that arise, and must ensure that mechanisms are in place to enable such responses.

Equal Employment Opportunity:
UMR is an equal opportunity employer. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:
UMR is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to UMR’s Code of Conduct Policies and values at all times.

UMR is in the process to require team members to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

How to apply:
For the application to be considered, please submit: Resume, cover letter, salary history and requirements, and at least five professional references that includes supervisors, peers and directly managed staff to: hr@umrelief.org.

Please include “MENA Regional Director” in the email title.

Job Title: Program Manager Location: HQ – Washington, DC Summary United Mission for Relief & Development (UMR) is a global nonprofit organization focused on providing disaster relief and recovery services to the underserved both domestically in the U.S. and internationally across the globe. Our mission is to help underserved and marginalized communities build their capacity toward resilience, focusing on health, recovery and food security services. UMR is looking for a Program Manager to manage its programs portfolio in USA and internationally. The PM plans, directs, and coordinates activities of designated international and domestic programs to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters. Performs the following duties personally or through subordinate supervisors. Essential Duties and Responsibilities
  • Reviews project proposals and plans to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
  • Manages UMR’s domestic and international programs portfolio.
  • Manages proposal writing and project design processes.
  • Works closely with Regional Directors in MENA, Eastern Africa, and other offices as we expand to provide ongoing program management support services to field offices.
  • Collaborates with international regional offices to ensure programs and projects are designed for maximum impact.
  • Establishes work plan and staffing for each phase of project, and arranges for recruitment and assignment of project personnel.
  • Confers with future project staff at HQ level to outline workplan and to assign duties, responsibilities, and scope of authority.
  • Directs and coordinates activities of future project personnel to ensure project progresses on schedule and within prescribed budget.
  • Identifies opportunities to network with potential donor organizations/institutions.
  • Leads development of new opportunities to identify funding opportunities.
  • Represents UMR in forums and networks with various stakeholders, such as FEMA and InterAction.
  • Works with the senior management team to strategically plan and design UMR’s programs intervention according to global, regional and local trends and needs.
  • Reviews status reports prepared by project personnel and modifies schedules or plans as required.
  • Prepares project reports for management, client, or others.
  • Confers with project personnel to provide technical advice and to resolve problems.
  • Ensures the proper process in place for Monitoring, Evaluation, Accountability and Learning (MEAL), Quality Assurance to ensure that programs are being implemented in line with relevant standards and best practices.
  • Ensures projects’ record keeping and statistical information is maintained, updated and communicated with the relevant stakeholders.
  • Coordinates with other actors, such as work groups and relevant Government institutions.
  • Other duties may be assigned.
Supervisory Responsibilities HQ-based Program Officers and Program Assistants Competencies and Qualifications: To perform the job successfully, an individual should demonstrate the following competencies:
  • Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
  • In depth knowledge of program management and development procedures.
  • Wide experience in multisectoral, relief efforts and long-term development, interventions.
  • Experience in Livelihood, Food Security, WASH and/or health sectors is highly preferred.
  • Master’s degree or equivalent in international development, international relations or equivalent.
  • At least 5 years of programs management in INGO sector, preferably in humanitarian and development field.
  • Proven record of managing and delivering successful programs.
  • Proven record of funding projects through grants and other fundraising means.
  • Experience writing proposals for grants.
  • Ability to travel domestically and internationally up to 10%.
Use of Technology – Demonstrates required skills MS Office, salesforce and other relevant projects data applications; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Business Acumen – Understands business implications of decisions; displays orientation to profitability maximizing efficient use of resource to achieve maximum programmatic impact; demonstrates knowledge of market and competition; aligns work with strategic goals. Conflict Resolution – Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts. Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and overall programs’ procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Arabic and/or Swahili is highly preferred. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. How to Apply: To be considered for the position, please submit resume, cover letter, salary history and expectations, and at least three professional references to hr@umrelief.org. The professional references should include: Supervisors, managed staff, as well as peers references. Please include “Program Manager” in the email title.

United Mission for Relief and Development (UMR) is a registered 501(c)(3) non-profit organization based in Washington, DC. We are one of the fastest growing NGOs in the country, with a focus on relief and developmental needs globally and domestically.

We are seeking a competent Program Assistant to work from our headquarters office in Washington, DC. The Program Assistant will lead domestic programming and support our international field offices by providing operational and programmatic support. As part of a small team, the Program Assistant will learn about organizing, community and economic development, and nonprofit program management.

Responsibilities:

Programmatic and Logistics Support:

  • Work with international program leads to assist in all aspects of programming including research, outreach, and communications.
  • Work with Operations Manager on domestic program development.
  • Update workforce development materials on a monthly basis.
  • Manage data entry in performance management and contact management database (Salesforce)F14

Communications and Reporting Support:

  • Draft monthly narrative and indicator reports for submission to headquarters.
  • Support director and managers in development and production of program materials such as flyers, brochures, one-pagers, etc.
  • Assist in the drafting of reports to donors.

Administrative Support:

  • Manage program files for the department, including uploading and tagging of documents on online databases and filing hard copies of documents.
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Excellent communication skills. Fluency in English, written and oral. Knowledge of Arabic is a plus.
  • Excellent organizational skills.
  • Ability to prioritize and multi-task in a fast-paced environment.
  • Ability to work effectively both independently and as part of a team.
  • Accuracy and attention to detail.
  • Superior relationship-building skills. Courteous and professional manner. Multicultural sensitivity.
  • Ability to maintain a calm and professional attitude under pressure or constantly shifting priorities.

Qualifications:

  • Master’s degree in related experience preferred; Bachelor’s required.
  • Equivalent combination of education and experience considered.
  • Must have U.S. Work Authorization.

Standards of Professional Conduct:
The UMR organization and UMR workers must adhere to the values and principles outlined in the UMR – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the UMR operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Equal Opportunity:
UMR is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

To Apply
Email your resume and cover letter to hr@umrelief.org with the subject line “Program Assistant Position”

 

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