United Mission for Relief & Development (UMR)

We are currently recruiting for the following regions:

• Midwest Region – based in Chicago, IL
• California Region – based in Los Angeles, CA
• Texas Region – based in Dallas, TX
• East Coast Region – based in New York, NY

Role Overview
Regional Fundraising Specialists will lead and manage fundraising initiatives within their assigned region, build strong donor and community relationships, and represent the organization at events, conventions, and community engagements.

Key Responsibilities

• Develop and execute regional fundraising campaigns and events
• Cultivate and steward donor, sponsor, and partner relationships
• Represent the organization at regional and national events
• Coordinate with leadership to align fundraising goals with humanitarian programs
• Track fundraising performance and donor engagement

Qualifications

• Demonstrated experience in fundraising, development, or donor engagement
• Strong communication, networking, and relationship-building skills
• Ability to work independently while collaborating with a national team
• High ethical standards and commitment to humanitarian values
• Willingness to travel within the region and work flexible hours as needed
• Experience working with community organizations and Islamic institutions is a strong plus

What We Offer

• Competitive Salary and Benefits
• Meaningful work with global humanitarian impact
• Supportive, mission-driven nonprofit environment
• Clear growth pathway based on performance
• Long-term leadership and advancement opportunities

📩 To Apply:

Please send your resume and a brief statement of interest to:

hiring@umrelief.org

Help transform compassion into action , one community at a time.

Job Title: National Country Representative - Sudan
Location: Primarily remote from Port Sudan .. with travel to Sudan at least two to four times per year.
Employment Type: Part-Time
Reports to: Chief Operating Officer (COO).

Job Purpose:

The Country Representative for Sudan is responsible for ensuring that UMR (United Mission for Relief and Development) is well-established and maintains a strong relationship with the Humanitarian Aid Commission (HAC) and Sudanese government. The role involves coordinating with other staff and NGOs to support UMR’s mission and objectives in Sudan.

Key Responsibilities:

• Relationship Management:
  • Establish and maintain positive relationships with the Humanitarian Aid Commission (HAC), financial institutions, governmental, nongovernmental and relevant Sudanese government entities.
  • Represent UMR in meetings with government officials, donors, and other stakeholders.
• Coordination and Collaboration:
  • Coordinate with UMR staff and other NGOs to ensure effective implementation of programs and initiatives.
  • Work closely with the COO and collaborate with the Program Director to align Sudan operations with UMR’s strategic goals.
• Program Oversight:
  • Colaborate with the Program Director to monitor and support the implementation of UMR’s programs in Sudan, ensuring they meet the highest standards of quality and impact.
  • Provide regular updates and reports to the COO, share and coordinate with the Program Director on issues related to program progress and challenges.
• Travel:
  • Travel to Sudan at least four times per year to oversee program implementation, strengthen relationships, and ensure compliance with local regulations.
• Compliance and Reporting:
  • Ensure UMR’s operations in Sudan comply with local laws and regulations.
  • Prepare and submit timely reports to the COO highlighting achievements, challenges, and recommendations.

Qualifications:

• Education:
  • Bachelor’s degree in International Development, Social Sciences, Business Administration, or a related field. A Master’s degree is preferred.
• Experience:
  • Minimum of 5 years of experience in a similar role within the humanitarian or development sector.
  • Demonstrated experience working with government agencies, NGOs, and international organizations in Sudan.
• Skills:
  • Strong relationship-building and interpersonal skills.
  • Excellent communication and negotiation skills.
  • Ability to work independently and remotely, with strong organizational and time-management skills.
  • Proficiency in English; knowledge of Arabic is an advantage.
• Personal Attributes:
  • Commitment to UMR’s mission and values.
  • High level of integrity and professionalism.
  • Flexibility and willingness to travel to Sudan as required.

Compensation:

• Competitive salary commensurate with experience.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and motivation for the role to hiring@umrelief.org.

Position Title: National Sudan Program Coordinator 

Location: Based in Port Sudan and Halfa, Sudan 

Reports To: Program Director (HQ, USA) 

Background 

UMR (United Mission for Relief and Development) is a US-based international INGO committed to providing humanitarian aid and development assistance to communities in need. With a focus on youth and women empowerment, UMR aims to enhance the well-being of vulnerable populations in Sudan through innovative programs and strategic partnerships. 

Position Summary 

The Sudan Program Coordinator will oversee the implementation and development of programs specifically within Sudan. The role involves ensuring quality program delivery, representing UMR in UN platforms and clusters, and coordinating closely with the Program Director in the USA. 

Key Responsibilities 

Program Management 

• Lead Program Implementation: Manage and oversee the implementation of all UMR programs in Sudan, ensuring adherence to timelines, budgets, and scopes. 
• Resource Management: Allocate and manage resources effectively to achieve program goals. 
• Monitoring and Evaluation: Develop and implement robust monitoring and evaluation frameworks to track program performance and impact.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure program continuity. 

Program Development 

• Needs Assessments: Conduct comprehensive needs assessments to inform the design and development of new programs.
• Proposal Development: Prepare high-quality proposals and secure funding from donors, ensuring alignment with UMR’s strategic objectives.
• Innovation: Foster innovative approaches and methodologies in program design, particularly in youth and women empowerment. 

Representation and Advocacy 

• Stakeholder Engagement: Build and maintain relationships with key stakeholders, including government agencies, NGOs, and donors.
• UN Platforms: Represent UMR in relevant UN clusters, working groups, and coordination platforms, advocating for UMR’s programs and priorities.
• Public Relations: Enhance UMR’s visibility and influence in the humanitarian and development sectors through effective public relations strategies. 

Quality Assurance and Reporting 

• Compliance: Ensure all programs comply with UMR’s standards and donor requirements. 
• Reporting: Coordinate with country offices and partners to produce accurate and timely reports and deliverables. 
• Capacity Building: Provide technical assistance and capacity-building support to country offices and partners to enhance program quality. 

Coordination and Communication 

• Internal Communication: Maintain regular communication with the Program Director and other key stakeholders to ensure alignment and coordination. 
• Information Sharing: Facilitate coordination and information sharing between country offices and partners. 
• External Communication: Contribute to UMR’s internal and external communications, including newsletters, reports, and social media. 

Qualifications 

• Education: Advanced degree in International Development, Social Sciences, or a related field. 
• Experience: Minimum of 5 years of experience in program management and development, preferably in Sudan or the MENA region. 
• Technical Skills: Strong background in youth and women empowerment programs. Proficiency in project management tools and methodologies.
• Language Skills: Fluency in English and Arabic. Knowledge of additional regional languages is an asset.
• Soft Skills: Excellent communication, negotiation, and interpersonal skills. Ability to work in a multicultural and fast-paced environment.
• Travel: Willingness to travel frequently within Sudan.

To Apply: Email your resume and cover letter to hiring@umrelief.org with the subject line “Major Gift Officer” along with 3 references (emails and/or phone numbers required)

Job Title: Major Gift Officer
Location: East Coast Region
Reports to: Director of Development
Status: Full-time – Hybrid

About UMR:
UMR is looking for dynamic, self-motivated fundraisers who are passionate about humanitarian work. In this position, the Major Gift Officer (MGO) will manage a portfolio of prospective and current individual donors and be responsible for cultivating and stewarding donors through the donor life cycle. 

This position requires domestic travel, especially to nearby cities and states, working during non-traditional hours such as nights and weekends.

Essential Job Functions:

• Help our donors achieve their philanthropic goals by connecting them with our organization and programs
• Secure major gifts at the $5,000 to $100,000 level 
• Utilize Moves Management to track and cultivate donors and prospects, leveraging Salesforce to track all relevant details.
• Manage a portfolio of 50-150 major donors and prospects.
• Create and implement customized plans for individual donors, utilizing emails, phone calls, letters, and face-to-face visits to build toward solicitation. 
• Develop plans for outreach and gift solicitation with community centers, corporations, foundations, and local businesses, as well as one-on-one, major gift solicitation.
• Plan for and implement fundraising events and programs.
• Monitor the progress of fundraising programs. 
• Develop strategies to increase fundraising revenues. 
• Coordinate and collaborate with the Development team to meet organizational goals. 
• Communicate with organizations and community centers. 
• Compiles and maintains updated materials related to office and fieldwork. 
• Maintain an updated database of donors, organizations, and community centers. 
• Attend community events, meetings, or conferences to promote organizational goals and programs.  
• Complete and conduct reporting requirements according to the organization’s standards and requirements.  
• Manage financial procedures such as fund collection process, deposits, data entry, and reporting.  
• Prepare presentations to promote the organization’s fundraising programs and brand.

Additional Duties 

• Perform other related duties as assigned.

Required Skills: 

• Outstanding interpersonal and leadership skills.
• Microsoft Office and Salesforce.
• Excellent verbal and written communication skills
• Ability to work within a team as well as independently
• Must be self-motivated.
• Ability to meet deadlines and/or targets

Education and Experience: 

Bachelor’s degree in Business Administration, Public Relations, communication, or other related fields, or 5 years of related experience.  Prior Non-profit and major gift experience is preferred.

 Salary Range: $ 65,000 – 70,000

To Apply: Email your resume and cover letter to hiring@umrelief.org with the subject line “Major Gift Officer” along with 3 references (emails and/or phone numbers required)

Position Title: Partnership and Program Officer
Location: DC, USA
Reports to: Program Management Director
Organization: United Mission for Relief and Development (UMR) 

Position Overview: 

As a member of the Program Team, the Partnership and Program Officer will contribute to the strategic development and management of partnerships. This role includes analyzing operational contexts, engaging with working groups and forums, ensuring quality partnership management, and supporting the effective implementation of UMR’s Partnership Strategy and Guidelines. 

Key Responsibilities: 

1. Context Analysis and Proposal Management: 

• Conduct analysis on the operational areas and global program trends.
• Weekly sharing of potential calls for proposals after conducting requirement research. 
• Review and file proposals and reports. 

1. Partnership Development and Management: 

• Reach out to UN clusters and INGO forums ( Interaction and Bond) to include UMR in their plans and reports when relevant. 
• Keep abreast of UMR Global Partnership strategic developments. 
• Develop and update UMR’s global partnership strategy, frameworks, and guidelines. 
• Regularly update the UMR partnership pool & and follow guidelines and relevant tools. 

1. Capacity Development: 

• Work with PD to develop and implement capacity development programs for staff on UMR’s partnership approach and relevant tools. 

1. Partner Identification and Assessment: 

• Follow the lead of the department to ensure scoping, identification, assessment, and selection of partners. 
• Design draft pf subgrant agreements and MOUs with partners . 
• Conduct partner risk assessments and develop risk mitigation measures.
  ○ Ensure quality assurance of partner agreements and MOUs. 

1. Quality Assurance and Knowledge Sharing: 

• Provide input and quality assurance for new project/program concepts, proposals, and budgets. 
• Ensure quality partnership management and knowledge sharing, including good M&E practices and regular sector-based information harvesting.
• Develop and share quarterly reports on partner capacity programs, development, and risk assessment. 

1. Database Management: 

• Develop, design, and implement a Partners Database (monthly) with action points. 
• Lead the preparation and monitoring of compliance on partnership standards.

      7. Monitoring and Evaluation: 

• Ensure appropriate documentation and MEAL of all projects implemented with partners. 
• Coordinate and follow up on partner feedback surveys, compile findings, and follow up internally and with partners. 
• Monitor trends in the larger development community with regard to research and innovative approaches towards collaboration. 

1. Communication and Documentation: 

• Work with programs and communication units to ensure documentation and sharing of case studies and best practices within partners. 
• Ensure UMR provides all beneficiaries with ongoing, age-appropriate information in relevant languages about UMR’s code of conduct and feedback mechanism.

      9. Innovation and Integrity: 

• Develop and encourage new and innovative solutions. 
• Promote openness and transparency, demonstrating the highest levels of integrity. 

Required Qualifications: 

• Bachelor’s degree in International Development, Social Sciences, or a related field.
• Minimum of 5 years of experience in partnership development and management within the humanitarian or development sector. 
• Strong understanding of global program trends and crisis response. 
• Proven experience in capacity development and quality assurance. 
• Excellent communication, negotiation, and interpersonal skills. 
• Ability to work collaboratively in a team environment. 
• Strong analytical and strategic thinking skills. 
• Proficiency in database management and reporting tools. 

Preferred Qualifications: 

• Master’s degree in a related field. 
• Experience working with UN clusters and INGO forums. 
• Familiarity with UMR’s operational areas and strategic priorities. 
• Multilingual abilities. 

Application Process:

Interested candidates should submit their resume and cover  letter to hiring@umrelief.org

Job Title: Fundraising Coordinators
Location: East Region- New York / NJ – CA - FL- TX
Reports to: Fundraising Manager
Status: Full-time - Onsite

About UMR:
UMR is looking for dynamic self-motivated regional coordinators who are passionate about humanitarian work. In this position; the regional coordinator will convey UMR’s message to community centers, businesses, and corporates and solicit funds to carry out the organization’s programs.

This position requires some domestic traveling, especially to nearby cities, working in non-usual hours such as nights and weekends.

Essential Job Functions:

• Develops a plan for outreach and gift solicitation with community centers, corporates and local business as well as one-on-one gift solicitation.
• Coordinates for marketing and communication with donors and communities.
• Plans for and implements fundraising events and programs.
• Monitors the progress of fundraising programs.
• Develops strategies to increase fundraising revenues.
• Communicates with organizations and community centers.
• Recruits volunteers and engages them in organization’s programs and events.
• Compiles and maintains updated materials related to office and field work.
• Maintains an updated database of donors, organizations and community centers.
• Attends community events, meetings, or conferences to promote organizational goals and programs.
• Develops and maintains media contact list from his/her region and report it to region and main office periodically.
• Completes and conducts reporting requirements according to the organization’s standards and requirements.
• Manages financial procedures such as fund collection process, deposits, data entry, and reporting.
• Prepares presentations to promote the organization’s fundraising programs and brand.

Additional Duties

• Perform other related duties, as assigned.

Required Skills: 

• Outstanding interpersonal and leadership skills.
• Good computer skills, at a minimum; candidate must be proficient in Microsoft Office including word, excel, power point.
• Excellent verbal and written communication skills
• Ability to work within a team as well as independently
• Must be self-motivated.
• Ability to meet deadlines and/or targets

Education and Experience: 

Bachelor’s degree in Business Administration, Public Relations, communication, or other related fields, or 5 years of related experience.  Prior Non-profit experience is preferred.

Salary Range: $ 65,000 – 70,000

To Apply: Email your resume and cover letter to hiring@umrelief.org with the subject line “Fundraiser Coordinator” along with 3 references (emails and/or phone numbers required)

Job Title: Donor Relations Lead
Location: HQ – Washington, DC
Manager: Operations Manager

About UMR:
United Mission for Relief and Development (UMR) is a registered 501(c)(3) non-profit organization based in Washington, DC. We are one of the fastest growing NGOs in the country, with a focus on relief and developmental needs globally and domestically.

We are seeking an energetic Donor Relations Lead to work from our headquarters office in Washington, DC. In this role, you will design and oversee the Donor Care Department structure to bridge gaps in communication and standardize operating procedures for all donor needs. You are someone who takes initiative with little to no direction, is detailed, organized, and most importantly-- driven! This role is meant to enhance the donor relationship with UMR by streamlining all communications and outreach, and bringing excellent customer service to our wonderful supporters.

Responsibilities:

Donor Stewardship and Management (80%)

• Automate complex donor processes that remove challenges to the current system and create more efficient streamlined systems
• Generate monthly reports and dashboards using Salesforce and other integrated platforms to identify strengths and weaknesses within existing systems and to track progress of fund development efforts
• Establish and manage information tracking processes regarding acknowledgement, recognition, on-going communications and continued cultivation of past and current donors and leads to enhance their relationship with UMR and increase the likelihood of continued contributions (donor retention)
• Discover donor companies’ corporate social responsibility (CSR) and/or workplace giving objectives, identify opportunities that align with UMR’s mission statement, and work with donor care staff to create engaging initiatives and opportunities
• Connect with different communities, attend relevant events, and coordinate with C level staff on high visibility events and opportunities to present UMR to new and existing donors
• Generate specific development reports from all donor platforms (sponsors, major donors, individuals, lapsed donor, etc.) to understand donor behavior
• Conduct prospect research
• Manage donor accounts in Salesforce and follow up with payment processes, including troubleshooting
• Maintain external UMR online profiles like Charity Navigator and Guidestar, keeping information up-to-date
• Provide professional assistance and interaction with donors (via phone, computer and face-to-face) including potentially traveling to meet high-level donors for solicitation activities

Communications (20%)

• Work with the Programs, Finance, Volunteer and Marketing Departments to coordinate all activities related to donor care including the distribution of program updates and completion reports for donors, volunteer opportunities, campaigns, and processing financial payments
• Execute donor and funder communications including fundraising campaign letters, new donor letters, major donor letters, and gift acknowledgements
• Determine website updates needed to reflect the needs of the donors

Knowledge, Skills and Abilities:

• Ability to maintain a calm and professional attitude under pressure or constantly shifting priorities
• The ability to work independently and as part of a team; must be extremely detail oriented, well organized, focused and goal oriented, with a high level of initiative and energy, as well as problem solving skills
• Must possess strong leadership, communication, project management and strategic thinking
• Prior experience in a database management as well as knowledge of CRM database required (including Salesforce)
• Fluency in English, written and oral. Knowledge of Arabic/Urdu is a plus
• Superior relationship-building skills. Courteous and professional manner, with multicultural sensitivity.

Qualifications:

• Bachelor’s required
• 2 years working in a similar role; preferably a nonprofit organization
• Must have U.S. Work Authorization

Salary Range: Negotiable

Standards of Professional Conduct:
The UMR organization and UMR workers must adhere to the values and principles outlined in the UMR – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the UMR operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Equal Opportunity:
UMR is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

To Apply
Email your resume and cover letter to hiring@umrelief.org with the subject line “Donor Relations Lead” along with 3 references (emails and/or phone numbers required)

POSITION: Marketing and Fundraising Specialist 

LOCATION: Remote 

TYPE: Full-Time 

OVERVIEW 

United Mission Relief and Development (UMR) is seeking a dedicated and innovative Marketing and Fundraising  Specialist to join our team. This role is vital for raising grant funding and exploring new  channels of funding to support our humanitarian and development programs worldwide. The  ideal candidate will be adept at leveraging program data to build partnerships and foster a  network of support among like-minded NGOs. 

KEY RESPONSIBILITIES 

• Develop and execute a comprehensive marketing and fundraising strategy aimed at  securing grant funding from various sources including governmental bodies, private  foundations, and international donors. 
• Analyze in-country program data to identify funding needs and opportunities, and  craft compelling proposals and reports that align with donor priorities. 
• Establish and maintain relationships with a network of NGOs, community  organizations, and other relevant stakeholders to enhance collaboration and support  for programs. 
• Innovate and explore new funding channels, including digital campaigns,  crowdfunding, and social media strategies, to increase visibility and donor  engagement. 
• Coordinate with program teams to gather insights and outcomes that demonstrate  the impact of initiatives, using this data to inform and enhance fundraising eLorts. 
• Represent United Muslim Relief at networking events, conferences, and workshops  to raise awareness and foster relationships with potential donors and partners. 
• Monitor and analyze fundraising data to track performance and adapt strategies as  necessary to meet or exceed fundraising targets. 

QUALIFICATIONS 

• Bachelor’s degree in marketing, Communications, Nonprofit Management, or a  related field. Master’s degree preferred.
• Proven experience in fundraising, grant writing, or marketing, preferably in a nonprofit  or NGO setting. 
• Strong understanding of the nonprofit sector and experience working with  international development programs. 
• Excellent written and verbal communication skills, with the ability to create  persuasive and clear communications and presentations. 
• Ability to analyze and interpret program data to inform fundraising strategies and  proposals. 
• Highly organized and able to manage multiple projects simultaneously with a high  degree of competency. 
• Strong interpersonal skills with the ability to engage and collaborate eLectively with  a diverse range of internal teams and external partners. 

BENEFITS 

• Competitive salary and benefits package. 
• Opportunities for professional development and training. 
• Flexible work arrangements. 
• A chance to make a significant impact in communities around the world. 

HOW TO APPLY 

Please submit your resume, cover letter, and two writing samples of grant applications or funding proposals you have authored to hiring@umrelief.org. Include “Marketing and  Fundraising Specialist” in the subject line. 

DISCLAIMER 

2022 UMR is a registered 501 (c)(3) non-profit organization. It is one of the fastest growing  NGOs in the United States, with a focus on building humanitarian coalitions to tackle  developmental needs.

Job Title: Call Center Representative

Location: Remote

Job Type: Temporary

About UMR:
United Mission for Relief and Development (UMR) is a registered 501(c)(3) non-profit organization based in Washington, DC. We are one of the fastest growing NGOs in the country, with a focus on relief and developmental needs globally and domestically.

We are looking for a competent Call Center Representative to work closely with other team members to provide outstanding service to our donors by answering questions, handling complaints, and soliciting donations. The Call Center Representative should be comfortable handling a high volume of inbound and outbound calls, and should seek to create a positive experience for each caller. This position is temporary and will last up to 2 months, with on-call tasks.

Responsibilities
To be a successful Call Center Representative, you should be donor-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

• Place outgoing calls to our database donors informing them about UMR’s 2022 Ramadan and Qurbani campaigns and solicit donations
• Answer incoming calls from prospective donors, and assist with solving any problems or inquiries presented
• Complete donation requests; record and maintain call center database by entering information accurately and in a timely manner following our guidelines
• Facilitate correspondence with donors via online (email) and over-the-phone communication
• Establish positive user experience throughout the donor’s donation journey and retain donor acquisition
• Able to complete the training necessary prior to the start of the campaign(s)

Qualifications/Requirements:

• Excellent verbal/written communication skills
• Proficient in English, bilingual Preferred (Arabic, Urdu, or Swahili)
• Tech-savvy. Able to assist donors while multitasking on the computer and phone
• Friendly, positive and professional attitude, and the desire to go above and beyond
• Data entry skills and the ability to pay attention to details
• Excellent problem-solving skills
• Patient and able to handle customer service issues
• High school diploma and relevant 2-years experience

Compensation: $12-$15/hr

Hours: 25 hrs/week including weekends

Standards of Professional Conduct:
The UMR organization and UMR workers must adhere to the values and principles outlined in the UMR – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the UMR operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Equal Opportunity:
UMR is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

To Apply
Email your resume to hiring@umrelief.org with the subject line “Call Center Representative”