Careers

Job Title: Jordan Program Coordinator 
Location: Amman, Jordan 
Manager: Country Director / and HQ – Program Manager 

About UMR: 

United Mission for Relief and Development (UMR) is a registered 501(c)(3) non-profit organization based in Washington, DC. We are one of the fastest-growing NGOs in the United States, with a focus on relief and developmental needs globally and domestically. We currently have an opening for a full-time, country-based Jordan Program Coordinator to lead UMR’s in-country projects. The Program Coordinator will assist in the planning, implementation, monitoring, and reporting of protection and assistance projects for vulnerable populations, with supervision and guidance from the country director and Program Manager US. The ideal candidate will take initiative and have a mixture of international development and/or humanitarian relief experience, project coordination experience, professional fluency in both English and Arabic, and be well informed and up to date on current events related to our scope of work. 

Key Responsibilities: 

• Coordinate daily activities in the Jordan office 
• Draft grant proposals and other written documents related to UMR’s programming
• Identify, engage, and collaborate with key stakeholders across Jordan to advise UMR drafting surveys, soliciting beneficiary feedback, working with data collection organizations, etc.
• Summarize key program activities in weekly, monthly, and quarterly reports 
• Represent UMR in the relevant technical working group, as well as draft 3 and 4 Ws report to the technical groups. 
• Lead UMR efforts to align the project with the humanitarian plan approved locally.
• Manage active projects including needs assessment process, selection, verification, and evaluation stages within projects. 
• Become UMR PSEAH focal point for Jordan and ensure UMR is reporting these activities to PSEAH globally. 
• Generate ideas for new ways to aid target populations and further UMR’s mission 
• Demonstrate a commitment to best practices across all programmatic activities
• Perform other job-related duties as assigned 

Qualifications:

• Bachelor’s degree or equivalent required with 5 -6 years working experience in international development, humanitarian aid, public health, or other related field 
• Exceptional written and verbal communication skills in English and Arabic required
• Experience in managing program budgets, including preparation of financial projections and monthly or quarterly. 
• Experience in writing monthly, quarterly, and annual reports for programs
• Experience with fundraising and writing grant proposals 
• Must have basic technological proficiency and be open to learning new software tools
• Must be highly organized, detail-oriented, results-driven, and take initiative
• Must be a team player and work effectively with others from different countries and cultural backgrounds 
• Must be able to anticipate, manage, and creatively find solutions to challenges 

Standards of Professional Conduct: 

The UMR organization and UMR workers must adhere to the values and principles outlined in the UMR – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the UMR operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others. 

Safeguarding & Ethics: 

UMR is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to UMR’s Code of Conduct Policies and values at all times. UMR is in the process of requiring team members to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Equal Opportunity: 

UMR is an equal opportunity employer. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work. 

How to apply: 

For your application to be considered, please submit a resume, cover letter, and professional writing sample to UMR HR at hr@umrelief.org using the subject line “Jordan Program Coordinator Application.” 

Who You Are: 

The ideal candidate will possess exceptional skills in advancing gender equality and women economic empowerment programs for vulnerable and marginalized women and girls, including refugee women, with the ultimate goal of increasing their entrepreneurial skills. You will also lead the design, implementation and delivery of health and food security projects across the Programs department. 

We are looking for someone who will facilitate participatory and collaborative approaches to move teams towards results; utilize learn-by-doing, learn-by-peers, and blended learning

methodologies; facilitate collaborative development of comprehensive MEAL plans, detailed program implementation plans, partner with organizations; support in organizing action plans for the operationalization of M&E plans and coordinate mentoring of partners to support the development. The Program Coordinator will support the technical assistance providers, individual trainers, coaches, mentors, speakers, nominating partners, visibility partners, and/or other economic development and health partners. 

Key Responsibilities: 

• Provide program coordinator oversight including partner selection and proposal development.
• Support the development and/or documentation of training implementation and tools
• Lead in writing proposals, concept papers, weekly/monthly/quarterly reports, etc.
• Ensure projects’ record keeping and statistical information is maintained, updated and communicated with the relevant stakeholders
• Participate and coordinate with relevant actors, such as working groups, clusters and relevant government institutions
• Review status reports prepared by project partners and modify schedules or plans as required
• Other duties may be assigned.

Competencies and Qualifications: 

To perform the job successfully, an individual should demonstrate the following competencies:

• Have a wide range of experience in multi-sectoral relief efforts and long-term development interventions 
• Significant experience in Livelihoods, Food Security, women empowerment and/or health sectors is strongly preferred 
• Knowledge and experience with girls’ education, women entrepreneurship, and gender approaches and tools 
• Exhibit the ability to learn and apply new skills, stay abreast of current developments, require minimal supervision, use resources effectively, and display an understanding of how this position relates to others 
• In depth knowledge of program management and development procedures
• Experience in a highly volatile environment desired 
• Demonstrated ability to provide leadership across a team 
• Ability to network with peer organizations and donor agencies 
• Ability to lead and manage highly sensitive multicultural challenges by responding appropriately to different situations 
• Strong analytical and problem-solving skills 
• Experience with delivering capacity building interventions

Requirements: 

• Bachelor’s degree 
• At least 3 years of program Coordinator in the INGO sector, preferably in the humanitarian and development field, Women’s Protection and Empowerment, food security, and/or education and health in an emergency context 
• Strong grant-writing/proposal experience, with a track record of winning awards
• Demonstrate a clear understanding of gender, human rights, and refugee issues surrounding violence against women and girls 
• Excellent oral and written skills in both English and Arabic required. 

Business Acumen – Understands business implications of decisions; displays orientation to profitability maximizing efficient use of resources to achieve maximum programmatic impact; demonstrates knowledge of market and competition; aligns work with strategic goals. 

Conflict Resolution – Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts. 

Organizational Support – Follows policies and procedures; completes tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. 

Language Skills – Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and overall programs’ procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

How to Apply: 

To be considered for the position, please submit your CV/resume, cover letter, salary history and expectations, and at least three professional references to hr@umrelief.org. 

The professional references should include: Supervisors, managed staff, as well as peers references.